For those of you who just want to dive into the world of online business and know how to make money online for beginners, whether you have previous business experience or not, there are some online selling tips for beginners that you need to pay attention to. The tips that we will provide here are very important for you to pay attention to and also try to practice it in your online business.
While for those of you who are just starting an online business but have or are still running your own business offline, these few tips will help you.
The first thing that must be considered in online selling tips for beginners is to prepare your mental first, especially if you have never done business yourself, both online and offline. Some of the outlines that you need to pay attention to and study are as follows:
Characteristics of online shoppers
Store display / online media used for selling
Build customer trust in your online store
Quality Customer Service
Actually, the characteristics of online shoppers are not much different from ordinary offline buyers, but the main things that really distinguish them are two things, namely:
Their ease of viewing and comparing many different online stores (because it’s just a click away without having to change locations),
A higher level of awareness and trust because they cannot make direct physical contact with the product to be purchased.
Then the next factor is the appearance of the store, which will also affect the impression that visitors to your online store will feel.
Make sure the store appearance, especially if you build your own website, meets several requirements such as:
Easy navigation, easy for customers to find the products you sell
Product descriptions are clear and informative, using language that is easily understood by potential buyers,
Neat design and comfortable to read on various devices
Product images are clear and not blurry, if necessary, provide as complete product photos as possible
The buying process is clear and uncomplicated.
Then next you also need to build the trust of potential customers in your online store, which will also relate to the quality of the customer service you provide.
Some important points in building trust and improving the quality of your customer service and how to make money online are as follows:
Try to stay friendly even when dealing with annoying customers,
Always based on the terms and terms of sale that you set for your online sales,
Customers will be more hesitant when buying online, and some of them will ask a lot of questions, so try to be patient with them,
Don’t be upset if customers just ask and don’t buy, it’s a common thing that happens both in online and offline stores.